SHANNON AND WEAVER MODEL OF COMMUNICATION (The Mathematical Theory of Communication)

 

Shannon and Weaver model of communication or Mathematical Theory of Communication (1949) has been the most important and influential stimulus for the development of other models and theories in communication. Shannon Weaver model of communication was created in 1949 when Claude Elwood Shannon wrote an article “A Mathematical Theory of Communication” in Bell System Technical Journal, with Warren Weaver. Shannon was an American mathematician whereas Weaver was scientist. The Mathematical theory later came to be known as Shannon Weaver model of communication or “Mother of all Models”. It is more technological than other linear models.

 

A Schematic Diagram of Shannon’s General Communication System

 

Concepts in Shannon Weaver Model

Sender (Information source) _ Sender is the person who makes the message, chooses the channel and sends the message.

Encoder (Transmitter) _ Encoder is the sender who uses machine, which converts message in signals or binary data. It might also directly refer to the machine.

Channel _ Channel is the medium used to send the message.

Decoder (Receiver) _ Decoder is the machine used to convert signals or binary data into message or the receiver who translates the message from signals.

Receiver (Destination) _ Receiver is the person who gets the message or the place where message must reach. The receiver provides feedback according to the message.

Noise_ Noise is the physical disturbances like environment, people etc. which does not let the message get to the receiver as what is sent.

 

Explanation of Shannon Weaver Model

The sender encodes the message and sends it to the receiver through technological channel like telephone and telegraph. The sender converts the message into codes understandable to the machine. The message is sent in codes through a medium. The receiver has to decode the message before understanding it and interpreting it. The receptor machine can also act as a decoder in some cases. The Channel can have noise and the receiver might not have the capacity to decode which might cause problems in communication process.

Here, for instance, brain might be the sender, mouth might be the encoder which encodes to a particular language, air might be the channel, another person’s ear might be the receptor and his brain might be the decoder and receiver. Similarly, air is the channel here, the noise present in his environment that disturbs them is the noise whereas his response is the feedback. There were only five components when the model was made. Noise was added later.

As Shannon was an engineer, this model was first made to improve technical communication, mainly for telephonic communication. It was made to maximize telephone capacity with minimum noise. Later, Weaver it for all kind of communications to develop effective communication and the model became famous as Shannon Weaver model. In engineering, Shannon’s model is also called information theory and is used academically to calculate transmission through machine and also has a formula.

Examples of Shannon Weaver Model

A businessman send a message via phone text to his worker about a meeting happening about their brand promotion. The worker does not receive the full message because of noise. It goes like this: Businessman: we have a meeting at the office (“at 8 am” goes missing due phone network disruption or noise)

Worker (feedback): At what time?

Here,

Sender: Businessman

Encoder: Telephone Network Company

Channel: Mobile network

Noise: Missing text due to disruption

Decoder: Mobile Phone

Receiver: Worker

The transmission error is the noise in this case. The feedback lets the businessman know that the message reached incomplete. The receiver gets the chance to get the full message only after his feedback.

Level of Communication Problems

There are three level of problems of communication according to Shannon Weaver, they are:

1.      Technical Problem _  How a channel cause a problem

2.       Semantic Problem _ Is the meaning of message sent and received very different

3.       Effectiveness Problem _ How effectively does the message cause reaction

 

Criticisms of Shannon Weaver Model

·         It can be applied more for interpersonal communication than group communication and mass communication.

·         Receiver plays passive part in the communication process as sender plays primary role that sends messages.

·         Feedback is taken as less important in comparison to the messages sent by the sender.